Beyond Your DMS
Multiple tools for the service department. One unified ecosystem.
A collection of tools that make the service department more efficient. Buzy Verse does not replace your Dealer Management System. It fills the gaps those systems have opened over time, while your processes evolved and they did not. It takes away the toil they create, built on technology those systems have had years to adopt and never did.
Estimate·Schedule·Dispatch·Close
Operations that keep pace
One board the whole service department works from.
Nobody should have to ask who holds a job, what it is waiting on, or when it is due. Buzy Bay lets coordinators, team leads and parts specialists collaborate on the same work orders, so the answer is on the job rather than in a spreadsheet, a private chat thread or somebody's memory.
- Calendar
Book appointments
Drag appointments across the weeks, with live capacity and load in view, so the shop is never overbooked.
- Planning
See what lands when
Every open work order drawn against the hours the shop has, flagging what will start late, what is running past its estimate, and what will miss its due date.
- Parts
Stage parts
Track part requests, from requested to received, tied to the work orders that need them.
- Workshop
Run the floor
A live board of your service bays. Drag work orders into doors, queue what's next, and print the shift dispatch sheet.
- Workflow
Manage the whole lifecycle
Every work order from backlog to closed on one board, where each move prompts for the context it needs.
- Forecast
Close out the month
Prioritise the work by dragging jobs above or below the line to meet month-end objectives.
- Archive
Pull up any closed job
Closed jobs move off the boards each month and stay searchable by VIN, fleet number, DMS reference, client or complaint.
From intake to invoice
Every job follows the same track.
- 01To Be Determined
- 02Appointed
- 03Incoming
- 04Arrived
- 05In Progress
- 06Completed
- 07In Review
- 08Closed
Estimates that hold up
Price the job once, and let the shop's history do the rest.
Every estimate a shop publishes should make the next one faster to build and better priced. Buzy Est learns what your shop actually quotes and recommends what a job needs.
- Editor
Build it line by line
Complaints with their parts, sublets and notes underneath. Reorder by dragging and discount any line, working on what the estimate says rather than on how it looks.
- Suggestions
Get recommendations
The parts, sublets and notes a complaint usually needs, drawn from the estimates your shop has already published rather than from a generic catalogue.
- Cloning
Start from a previous one
Open any past estimate as a new draft, so a job the shop quotes every week is not typed out from scratch every time.
- Documents
Hand over something polished
Export any version as a PDF on your own letterhead, numbered, priced and totalled, ready to put in a client's hands.
- Versions
Compare versions
Every publish is a numbered version, and each one shows the additions, removals and edits applied since the one before it.
- Archive
Find any past estimate
Search by repair order, VIN, fleet number, client, complaint, part number, make, model or year.
- Billing
Set the branch rates once
Labour rate, shop supply and taxes are configured per branch, so every estimate it sends is priced the same way.
- Parts
Import a parts list
Bring in a price list from whatever system the shop keeps it in, and refresh any draft from it, so every line is quoted at what the shop pays today.
Ready when your bay is.
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